Terms and Conditions

Last Updated: July 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the imageoffload.com website, the Image Offload & Optimize WordPress plugin, and the associated managed API processing server (collectively, the "Service").

The Service is owned and operated by WPCrafters, a division of Tharwa Consulting Private Limited ("we," "us," or "our"). By accessing our website, downloading the plugin, or purchasing a subscription, you agree to be bound by these Terms.

2. The Service

Image Offload & Optimize provides two components:

1. The WordPress Plugin: A software tool installed on your WordPress site that sends media to our processing service and rewrites your image URLs to serve optimized files from our CDN.
2. The Managed Service: Cloud infrastructure that converts your images to next-generation formats (WebP/AVIF), stores the converted files on storage we operate, and delivers them via our CDN at cdn.imageoffload.com or your configured custom domain.

All image processing and storage is performed by us. You do not need, and cannot use, your own cloud storage account with this Service.

3. License Grant & Structure (Split License)

Because our product integrates with WordPress, we utilize a "split license" model:

• Plugin Code (GPL): The public PHP and frontend code of the WordPress plugin is licensed under the GNU General Public License (GPL) v2 or later. You are free to use, modify, and redistribute this specific code.
• Managed API Service (Proprietary): The cloud processing server, the API endpoints, and the API keys required to access premium conversions are proprietary SaaS products owned by Tharwa Consulting Private Limited. The GPL does not apply to our server-side infrastructure.

License Tiers: Access to the premium API service is granted strictly on a per-site basis and is non-transferable without written permission.

• Free: Valid for 1 website, subject to monthly conversion and storage limits.
• Solo: Valid for 1 website.
• Agency: Valid for up to 25 websites.
• Enterprise: Valid for unlimited websites.

4. Account and API Key Security

When you purchase a subscription, you are issued an API key to access our processing server.

• You are solely responsible for maintaining the confidentiality and security of your API key.
• You are responsible for all usage and activity conducted under your API key.
• Sharing, distributing, or utilizing your API key across more websites than your purchased license tier explicitly permits is a material breach of these Terms.

5. Acceptable Use Policy

You agree not to misuse the Service. Specifically, you shall not:

• Reverse engineer, decompile, or attempt to extract the source code of our API server or proprietary infrastructure.
• Attempt to bypass, disable, or circumvent license checks and usage limits.
• Use the Service to process, upload, or transmit illegal, copyrighted, or malicious content.
• Resell, lease, or sub-license access to the managed processing service or your API key to unauthorized third parties.

6. Payments and Subscriptions

All payments, tax calculations, and subscription renewals are securely processed by our Merchant of Record, Polar.sh.

• Pricing: Solo ($49/year), Agency ($129/year), and Enterprise ($249/year). Prices are subject to change. We will provide reasonable notice of any pricing changes before your next billing cycle.
• Auto-Renewal: Subscriptions are billed annually and will automatically renew unless canceled prior to the renewal date.
• Taxes: You are responsible for all applicable local, state, or national taxes associated with your purchase, which Polar.sh calculates and collects at checkout.

7. Refund Policy

We offer a 14-day money-back guarantee. If you are unsatisfied with the Service, you may request a full refund within 14 days of your initial purchase date. After 14 days, all sales are final. Please review our full Refund Policy page for exact procedures.

8. Service Availability and Storage

Uptime: We provide no uptime or performance guarantees for the free tier. For paid tiers, we use reasonable commercial efforts to maintain availability of the API, storage and CDN, but do not guarantee 100% uninterrupted service.

Storage: Converted images are stored on infrastructure we operate and are subject to the storage limits of your plan. We maintain reasonable backup and security practices but do not warrant against all data loss. You are responsible for retaining your own original media files on your WordPress site or elsewhere. Do not treat the Service as your only copy.

Infrastructure Providers: We use third-party infrastructure providers to deliver the Service. Our obligations to you are unaffected by our choice of provider, and we may change providers at any time.

9. Intellectual Property

• Your Content: You retain all ownership and intellectual property rights to the images and media you process through our Service.
• Our Assets:The plugin's proprietary API, the imageoffload.com website, brand assets, logos, and trademarks remain the exclusive property of Tharwa Consulting Private Limited.

10. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for data loss arising from your failure to retain original copies of your media, or from your own site configuration, plugin conflicts, or deletion actions.

We are not liable for any subjective image conversion quality issues beyond the 14-day refund window.

Our total, aggregate liability for any claims arising out of or related to these Terms shall not exceed the total amount you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

11. Termination

• By You: You may cancel your subscription at any time via your account portal. Cancellation stops future billing, but no prorated refunds are provided for the remainder of the billing cycle after the initial 14 days.
• By Us: We reserve the right to suspend or terminate your account and deactivate your API key immediately, without refund or prior notice, if you violate the Acceptable Use Policy or exceed your license limits. Upon termination, no further image processing will be permitted.

12. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes via email or through a prominent notice on our website. Your continued use of the Service following such notice constitutes your acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or controversies arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Tharwa Consulting Private Limited

Registered Office Address: 7th Main Rd, Indira Nagar II Stage, Indiranagar, Bengaluru, Karnataka 560038

Email: legal@imageoffload.com